Description
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
U.S. Soccer is seeking a Sr. Coordinator, Media Operations to help deliver best-in-class media operations across the Federation’s 27 National Teams and major events, with a primary focus on the U.S. Men’s and Women’s National Teams.
Reporting to the Vice President, Communications, this role will be responsible for planning and executing media operations for National Team matches, camps, tournaments and other Federation events. The Sr. Coordinator will serve as a key operational contact for media and work closely with National Team press officers, Sporting, Event Operations, Broadcast, Security, Commercial and venue partners to ensure media needs are thoughtfully planned and seamlessly executed.
The ideal candidate is highly organized, detail-oriented and comfortable working in fast-paced, high-profile environments. This individual should understand the needs of working media, anticipate operational challenges and be able to independently manage multiple priorities and stakeholders while delivering a consistent, professional media experience.
The Sr. Coordinator will work cross-functionally with Communications, Sporting, Event Operations, Media, Security, Ticketing and venue partners to ensure media requirements are integrated into event planning and that U.S. Soccer delivers a consistent, professional media experience across its National Teams and events.
Primary Responsibilities
- Plan, coordinate and execute media operations for U.S. Soccer National Team matches, camps, tournaments and Federation events, with primary focus on the Men’s and Women’s National Teams and support across all 27 National Teams as needed.
- Manage media accreditation from application through event-day execution, including reviewing requests, assigning appropriate access, credential production and distribution, and troubleshooting accreditation issues.
- Serve as a primary onsite point of contact for credentialed media, providing timely information, responding to questions and resolving operational issues.
- Coordinate media facilities and operational requirements, including press boxes, media workrooms, press conference areas, mixed zones, photographer work areas and field-level positions, media entrances, connectivity, catering and other event-specific needs; manage photographer access and credential/bib distribution as required.
- Manage media access and movement throughout venues, ensuring credentialed media are appropriately positioned, and event-specific access policies are followed.
- Partner with venues and internal stakeholders in advance of matches and events to assess media infrastructure, determine operational needs and develop event-specific media operations plans; conduct pre-event walkthroughs and readiness checks to ensure media facilities, signage, technology and services meet established standards.
- Partner closely with National and Youth Teams press officer to support player and coach media availability, live and virtual press conferences, training access and other team communications needs.
- Develop and distribute media advisories and operational communications with accreditation details, schedules, access information, parking, media availability and other event logistics. Schedule virtual press conferences, provide links and meeting invites to all pertinent parties, and assist in execution.
- Ensure U.S. Soccer Media Guidelines and event-specific access policies are consistently implemented, creating a professional working environment for journalists while protecting team needs and the rights of U.S. Soccer’s media partners.
- Research local media markets and maintain accurate media lists and databases to support National Team and Federation communications efforts.
- Build and maintain relationships with media operations contacts at venues, FIFA Member Associations, confederations and other soccer organizations.
- Recruit, brief, train and manage event-day media volunteers, develop staffing plans and assignments, and establish clear roles, expectations and escalation procedures for each event.
- Manage media operations equipment and inventory to ensure appropriate resources are available for National Team matches and events.
- Manage media operations vendors, including sourcing services, negotiating agreements, tracking expenses and processing invoices within established budgets.
- Collaborate with Event Operations, Broadcast, Security, Ticketing, Commercial and other internal teams to ensure media requirements are incorporated into overall event planning.
- Help develop and implement consistent media operations standards, processes and best practices across U.S. Soccer’s National Teams.
- Support media operations planning and execution for major international tournaments and other high-profile events hosted or supported by U.S. Soccer.
- Anticipate operational challenges and independently troubleshoot issues in real time during matches and events.
Minimum Qualifications
- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- 3 to 5 years of relevant experience in media operations, communications, public relations, sports communications, event operations or a related field.
- Demonstrated experience supporting media operations at major live sporting events; experience in professional or international soccer strongly preferred.
- Strong understanding of media operations, accreditation and credentialing processes, venue access and the needs of working journalists, photographers and broadcasters.
- Demonstrated ability to independently manage event logistics and multiple stakeholders in fast-paced, high-pressure environments.
- Strong project management skills, including experience managing timelines, staffing plans, vendors and multiple concurrent workstreams.
- Strong judgment and demonstrated ability to anticipate issues, solve problems and make decisions in live-event environments.
- Strong service orientation and demonstrated ability to anticipate and respond to the needs of media and other event stakeholders.
- Exceptional organizational and time-management skills, with strong attention to detail and the ability to manage multiple events, deadlines and priorities simultaneously.
- Excellent interpersonal, verbal and written communication skills and demonstrated ability to work effectively with media, athletes, coaches, executives, venue personnel and other high-profile stakeholders.
- Proficiency with Microsoft Office; experience with media accreditation, credentialing or event management platforms strongly preferred.
- Spanish-language proficiency strongly preferred.
- Ability and willingness to travel up to 50% of the time and work nontraditional hours, including evenings, weekends and holidays, as needed.
- General knowledge of soccer.
- Capable of working in fast-paced and demanding environments.
- Must be able to connect “micro” details to the “macro” vision and mission.
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
Related Jobs
Maintenance Technician
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
The Maintenance Technician is responsible for the day-to-day operation, maintenance, and reliability of the National Training Center’s building systems. This hands-on role serves as the technical lead for all core infrastructure, including HVAC, electrical, plumbing, life safety, and building automation systems. Working within a small facilities team, the maintenance technician responds to work requests and performs maintenance and repairs throughout the facility.
Primary Responsibilities
Building Systems & Technical Operations
- Perform hands-on operation, inspection, maintenance, and repair of HVAC, mechanical, electrical, plumbing, lighting, and building automation systems.
- Monitor system performance to ensure reliability, efficiency, and occupant comfort.
- Respond to and resolve system issues, alarms, and failures in a timely and professional manner.
Preventive Maintenance & Reliability
- Track equipment warranties and service agreements, ensuring required maintenance is conducted in accordance with warranty terms.
- Maintain accurate records of maintenance activities, inspections, and repairs.
- Identify recurring issues and recommend corrective actions or capital improvements.
- Support asset lifecycle planning by tracking equipment condition, warranty status, and replacement timelines.
Compliance, Safety & Documentation
- Support compliance with applicable codes, regulations, and inspection requirements.
- Perform and document routine testing of critical systems.
- Maintain system documentation, manuals, drawings, warranties, and service records.
- Assist with audits, inspections, warranty claims, and corrective actions.
Vendor & Contractor Oversight
- Coordinate and collaborate with vendors and contractors.
- Ensure work is completed safely, on schedule, and in accordance with scope and warranty requirements.
Event & Operations Support
- Support facility readiness for events, training camps, meetings, and activations.
- Provide on-site technical support during events.
- Coordinate with Hospitality, Security, IT, and other departments.
Other Duties
- Support special projects, system upgrades, warranty transitions, and operational initiatives.
- Assist the Facility Engineer with standards and workflows.
- Other duties as assigned.
Minimum Qualifications
- 7+ years of experience in building engineering or facilities maintenance.
- General knowledge of soccer.
- Strong hands-on experience with HVAC, electrical, plumbing, and mechanical systems.
- Strong documentation and communication skills.
- Ability to work flexible hours, including evenings, weekends (Saturday and Sunday), and holidays is required.
- Ability to perform general manual labor and lift 50 lbs.
Desired Qualifications
- Experience in sports facilities or large campuses.
- Technical certifications related to HVAC, plumbing, or electrical equipment.
- Familiarity with CMMS and building automation systems.
- Multilingual skills (Spanish preferred).
- Passion for soccer.
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
Director, Donor Experiences & Hospitality
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
Reporting to the Senior Vice President, Strategic Philanthropy, the Director, Donor Experiences will lead the strategy, development, and execution of U.S. Soccer's donor experiences and hospitality program, building on the successful donor engagement platform established during FIFA World Cup 2026 and positioning the Federation for the road to the 2031 FIFA Women's World Cup and beyond.
This leader will transform donor experiences and hospitality into a strategic fundraising platform that generates philanthropic revenue, cultivates, retains, and deepens relationships with U.S. Soccer supporters, and advances U.S. Soccer’s $250 million comprehensive campaign through meaningful, world-class engagement.
Working collaboratively across Advancement and the broader Federation, the Director will establish the long-term vision, operating model, and standards for donor experiences while leading a team responsible for hospitality, fundraising events, and VIP engagement. Leveraging marquee matches, international competitions, the Arthur M. Blank U.S. Soccer National Training Center, and other signature Federation assets, this role will create scalable donor experiences that strengthen fundraising, stewardship, and long-term philanthropic growth.
Primary Responsibilities
- Develop and lead a comprehensive donor experiences and hospitality strategy aligned with U.S. Soccer's fundraising priorities, the Federation's $250 million comprehensive campaign, and long-term philanthropic growth.
- Build and lead the donor experiences and hospitality function by establishing its operating model, strategic roadmap, hospitality standards, organizational structure, and scalable systems that support long-term fundraising growth.
- Hire, supervise, mentor, and develop a team of 2–3 direct reports, while assessing future staffing and organizational needs as the donor experiences function expands.
- Develop and execute an annual donor experiences strategy and calendar that intentionally supports cultivation, solicitation, stewardship, donor retention, upgrades, recognition, campaign priorities, and executive engagement.
- Design and oversee U.S. Soccer's portfolio of donor experiences, including cultivation events, fundraising events, stewardship and recognition activities, matchday hospitality, VIP experiences, campaign celebrations, behind-the-scenes access, and other engagement opportunities that strengthen philanthropic relationships and inspire deeper investment.
- Develop innovative donor experience strategies that directly support fundraising, including bespoke cultivation events, campaign experiences, premium hospitality opportunities, and future revenue-generating donor packages surrounding FIFA World Cups, international competitions, and other signature Federation events.
- Position the Arthur M. Blank U.S. Soccer National Training Center as a premier destination for donor engagement, stewardship, fundraising, and hospitality by creating innovative donor experiences that leverage one of the Federation's most distinctive philanthropic assets.
- Partner closely with Annual Fund, Stewardship, Major Gifts, Principal Gifts, Advancement Marketing & Communications, and Advancement Services to ensure donor experiences are intentionally designed to support acquisition, cultivation, stewardship, retention, upgrades, and fundraising outcomes—not simply event execution.
- Collaborate across Commercial, Sporting, Marketing & Communications, Event Operations, and other cross-federation departments to deliver integrated donor experiences aligned with Federation priorities.
- Establish standards, project management systems, operational procedures, and hospitality best practices that ensure donor experiences are executed consistently, efficiently, and at the highest level of quality.
- Develop and manage departmental budgets, hospitality investments, vendor relationships, venue contracts, and strategic partnerships while ensuring responsible financial stewardship.
- Establish key performance indicators and evaluation metrics to measure donor engagement, fundraising impact, donor retention, hospitality effectiveness, operational excellence, and return on investment.
- Identify emerging trends, innovative hospitality concepts, and best practices that position U.S. Soccer as a leader in donor engagement and philanthropic hospitality.
- Promote a culture of exceptional hospitality and donor-centered service throughout the Federation.
- Support the overall goals of the Advancement department.
- Perform other duties as assigned.
Minimum Qualifications
- Bachelor's degree required
- 8+ years of progressive leadership experience in advancement, fundraising, donor engagement, or donor experiences and hospitality, including experience building or significantly scaling experiential fundraising programs.
- Proven track record of generating philanthropic revenue through events and experiences
- Experience building from the ground up or significantly scaling donor experiences and hospitality programming
- Ability to build the strategy, systems, processes, staffing model, and measures of success for a growing function
- Experience hiring, supervising, coaching, and developing professional staff.
- Proven ability to think strategically while successfully leading complex initiatives from concept through execution.
- Strong project management, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience managing budgets, negotiating contracts, and overseeing vendor and partner relationships.
- Exceptional communication, collaboration, and relationship-building skills with the ability to influence stakeholders across all levels of an organization.
- Experience utilizing Salesforce or a comparable CRM platform preferred.
- General knowledge of soccer preferred.
- Must be able to connect "microt" details to "macro" vision and mission.
- Ability to work evenings, weekends, and travel as needed.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
Senior Project Manager, Creative Studio
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
U.S. Soccer is seeking a highly organized, collaborative, and creatively minded Senior Project Manager to join our Creative Studio.
This role is a critical operational partner, helping establish the systems, processes, and workflows that enable the team to do its best creative work. The role will manage projects from intake through delivery, connecting creative teams with Brand Marketing, Content, Social, Partnerships, Events, Communications, and other stakeholders to ensure priorities, timelines, resources, and expectations remain clear.
The ideal candidate is an experienced creative project manager and producer who understands how creative work gets made. They can translate a brief into a clear plan, build realistic timelines and workstreams, identify dependencies and risks, coordinate internal and external resources, manage approvals, and keep complex projects moving in a fast-paced environment.
While the role leans heavily into creative operations and project management, a strong understanding of creative production is essential. This person should be comfortable jumping into production details when needed: from managing vendors and production partners to supporting photo/video shoots, creating production schedules, coordinating logistics, and ensuring final deliverables meet the creative and brand standard. This is a hands-on role for someone who brings structure and keeps creative work flowing.
Primary Responsibilities
Creative operations and managing projects
- Own the day-to-day project management of Creative Studio work from intake through final delivery.
- Manage the Creative Studio intake process, gathering requirements, clarifying objectives, confirming deliverables, and ensuring briefs are actionable and production-ready.
- Translate creative briefs into clear project plans, timelines, workstreams, milestones, owners, and deliverables.
- Develop and maintain workback schedules and project trackers across multiple concurrent projects.
- Establish clear priorities, dependencies, decision points, and approval processes.
- Monitor project health, proactively identify risks or blockers, and develop practical solutions to keep work moving.
- Lead project status meetings, communicate next steps, document decisions, and maintain accountability across teams.
- Help balance competing priorities and resources across the Creative Studio.
- Protect creative teams from unnecessary operational drag while ensuring stakeholders have visibility into progress.
- Identify opportunities to improve Creative Studio processes, workflows, tools, and ways of working.
- Help build scalable creative operations practices that support the growth of the U.S. Soccer Creative Studio.
Functional Partnership
- Serve as a central point of coordination between Creative and Brand Marketing, Content, Social, Partnerships, Events, Communications, and other Federation teams.
- Partner with creative leads to understand scope, creative needs, resourcing, and production requirements.
- Build strong relationships with internal stakeholders and external partners, bringing clarity to complex projects and competing needs.
- Manage feedback and approvals, ensuring the right stakeholders are engaged at the right moments.
- Clearly communicate project status, decisions needed, risks, and changes in scope or timing.
- Help translate creative strategy and direction into executable plans without compromising creative ambition.
Creative Production
- Support production of integrated brand campaigns, content, events, and other high-priority Federation moments.
- Lead production planning when projects require photo, video, experiential, or other external production support.
- Develop production schedules, call sheets, shot lists, crew briefs, itineraries, production books, and other materials as needed.
- Coordinate production logistics including locations, vendors, talent/player needs, usage considerations, post-production schedules, and delivery specifications.
- Manage digital, social, video, design, and campaign deliverables, including cutdowns, versioning, localization, and partner adaptations.
- Coordinate with creative teams and production partners to ensure work is delivered to the expected creative and brand standards.
- Step into hands-on production management when project needs require it.
Tools and Workflow Leadership
- Own and maintain accurate project information, timelines, trackers, documentation, and workflow records.
- Maintain strong working fluency in Airtable and Microsoft Office.
- Help establish and maintain Creative Studio PMO processes and standards.
- Look for opportunities to streamline repetitive processes, improve visibility, and create efficiencies across the team.
- Ensure project documentation and status information are clear, current, and accessible to the appropriate stakeholders.
Vendor, Budget, and Logistics Management
- Source, onboard, and manage external vendors, freelancers, and production partners as needed.
- Coordinate photographers, videographers, production crews, stylists, fabricators, and other creative resources.
- Support project scoping, estimates, SOWs, POs, budgets, and invoice tracking in partnership with internal teams.
- Help determine the appropriate internal and external resources needed to deliver projects successfully.
- Track project budgets and flag potential scope or cost issues early.
Quality and Consistency
- Ensure projects are delivered on time, on budget, and at the quality bar expected for a national brand.
- Maintain a strong understanding of U.S. Soccer's brand identity and creative standards.
- Protect creative integrity while balancing timelines, budgets, resources, and operational realities.
- Ensure final deliverables are accurate, complete, properly reviewed, and ready for launch or distribution.
Worktypes the Senior Project Manager will be involved in (Examples)
- Campaign creative and rollout assets.
- Event creative and experiential support materials.
- Digital, social, and video deliverables including cutdowns, versioning, and localization as needed.
- Partner-aligned creative adaptations.
- Brand marketing collateral and design system extensions.
Minimum Qualifications
- 5–7+ years of experience in creative project management, creative operations, production, or a related discipline.
- Demonstrated experience managing complex, integrated creative work across brand, digital, social, video, content, and design.
- Strong project management fundamentals including scoping, scheduling, resourcing, budgeting, risk management, and stakeholder alignment.
- Experience managing multiple projects and priorities simultaneously in a fast-paced creative environment.
- Advanced proficiency in Airtable or comparable project/workflow management platforms.
- Experience managing external vendors, freelancers, agencies, or production partners.
- Strong understanding of creative development and production processes.
- Excellent communication skills with the ability to lead meetings, document decisions, manage feedback, and drive approvals.
- Ability to anticipate problems, identify dependencies, and proactively develop solutions.
- Must be able to connect “micro” details to the “macro” vision and mission.
- Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook) and Google Workspace.
Desired Qualifications
- Experience supporting sports marketing.
- Basic knowledge of soccer and U.S. Soccer
- Familiarity with brand identity systems and maintaining consistency across diverse executions.
- Working knowledge of usage rights and licensing considerations where relevant.
Key Attributes
- Highly collaborative: Builds trust quickly across Creative and cross-functional partners and brings stakeholders into clarity rather than conflict.
- Positive, steady presence: Maintains calm momentum under pressure and raises the team’s confidence during tight timelines.
- Team-first operator: Prioritizes shared outcomes, makes teammates’ work easier, and steps in where needed without ego.
- Culture-builder: Contributes to an environment of respect, accountability, and good communication including during high-volume periods.
- High ownership, low drama: Flags issues early, proposes solutions, and keeps work moving without blame or noise.
- Detail disciplined, creatively minded: Holds a high quality bar while understanding what it takes to ship work in the real world.
Success in This Role Looks Like
- Projects stay on track because priorities, timelines, owners, and decisions are consistently clear.
- Creative team capacity feels well-managed and stakeholders remain informed and aligned.
- Risks are surfaced early with credible options, not surprises near launch.
- Campaign and event executions deliver smoothly with strong craft and minimal last-minute rework.
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
