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Atlanta · GA
Volunteer
Coach
Manager
Description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
The Senior Manager, Program Delivery & Transformation serves as the operational counterpart to the Head of Refereeing, responsible for turning the strategic vision for U.S. Refereeing into practical action across the national system.
This role exists to ensure that national priorities become operational reality by connecting people, programs, technology, partnerships, and delivery. Working across Education & Development, Technology & Platforms, Operations, Communications, Soccer Markets, and Referee Leadership, the Senior Manager builds the relationships, alignment, and implementation plans necessary to strengthen how refereeing serves soccer throughout the United States.
The role leads the planning, coordination, and delivery of complex initiatives while continuously evaluating opportunities to improve how refereeing is delivered nationally, regionally, and locally. As the Federation evolves, the Senior Manager helps prepare refereeing to evolve alongside it by building trusted partnerships, understanding operational realities, and supporting thoughtful organizational change.
Success requires balancing national objectives with local realities. The successful candidate will develop a deep understanding of the referee ecosystem, listen to stakeholders, build consensus across diverse groups, and lead implementation that reflects both strategic priorities and the practical needs of the game.
Working directly with the Head of Refereeing and senior leadership, the role provides recommendations on implementation, stakeholder engagement, organizational readiness, and delivery approaches. Final strategic decisions remain with executive leadership.
Success is measured by the organization's ability to consistently deliver high-quality referee programs and services, strengthen collaboration across the soccer ecosystem, successfully implement strategic initiatives, and continuously improve how refereeing supports the game at every level.
Primary Responsibilities
Organizational Leadership & Delivery
- Serve as the operational leader responsible for translating the strategic vision for U.S. Refereeing into practical, scalable solutions.
- Partner closely with the Head of Refereeing to develop implementation strategies, identify opportunities and risks, and ensure successful execution of strategic priorities.
- Lead delivery of priority initiatives from concept through implementation, adoption, evaluation, and continuous improvement.
- Develop structured implementation plans that include governance, stakeholder engagement, communications, education, rollout, and measurable outcomes.
- Balance strategic planning with hands-on execution, ensuring initiatives move efficiently from concept to operational reality.
Organizational Evolution & Continuous Improvement
- Continuously evaluate how refereeing programs and services are delivered nationally, regionally, and locally, identifying opportunities to improve consistency, effectiveness, and long-term sustainability.
- Support the evolution of referee delivery models as the Federation's operating model continues to develop.
- Lead change management efforts that help stakeholders understand, adopt, and sustain improvements in how refereeing operates.
- Evaluate programs, services, and processes as an interconnected system, identifying opportunities to strengthen the overall referee experience.
Stakeholder Leadership & Partnership
- Build trusted relationships with State Referee Committees, referee coaches, assignors, mentors, state associations, professional leagues, Soccer Markets, and other key stakeholders across the soccer ecosystem.
- Develop a deep understanding of stakeholder needs, operational realities, governance structures, and volunteer leadership to ensure national initiatives are informed by practical experience.
- Facilitate collaborative planning sessions, working groups, and cross-functional initiatives that build alignment across diverse stakeholders.
- Build credibility through active listening, thoughtful communication, transparency, and consistent follow-through.
- Serve as a trusted partner who helps connect national priorities with local realities.
Cross-Functional Leadership
- Lead initiatives requiring collaboration across Education & Development, Technology & Platforms, Operations, Communications, Soccer Markets, and other Federation departments.
- Partner with the Director of Education to ensure education initiatives are implemented consistently across the referee ecosystem.
- Partner with the Senior Manager, Refereeing Technology & Platforms to align product development, user adoption, and organizational readiness for technology initiatives, including Ref360.
- Partner with Operations to ensure implementation plans align with operational capacity and service delivery requirements.
- Partner with Marketing & Communications to develop communication strategies that support rollout, adoption, stakeholder engagement, and organizational change.
Organizational Excellence
- Track implementation, adoption, stakeholder feedback, and organizational outcomes to drive continuous improvement.
- Identify barriers to successful delivery and work collaboratively to resolve them.
- Foster a culture of collaboration, accountability, innovation, and continuous improvement.
- Ensure initiatives strengthen the referee experience while advancing the Federation's long-term vision for refereeing.
Requirements
Minimum Qualifications
- Bachelor's degree or equivalent professional experience.
- 7+ years of experience leading complex programs, organizational initiatives, or cross-functional projects.
- Proven ability to lead delivery across multiple stakeholders and workstreams.
- Demonstrated ability to influence without direct authority and build trust across diverse stakeholder groups.
- Experience leading organizational or operational change initiatives.
- Strong planning, organizational, facilitation, and execution skills.
- Excellent written and verbal communication skills.
- Ability to navigate ambiguity while maintaining momentum toward strategic objectives.
- Demonstrated systems thinking with the ability to connect operational details to broader organizational goals.
- Ability to move comfortably between strategic planning and hands-on execution.
- General knowledge of soccer.
- Capable of working in fast-paced and demanding environments.
- Must be able to connect the "micro" details to the "macro" vision and mission.
- Proficiency with Microsoft Suite (Word, PowerPoint, Excel, Outlook).
Desired Qualifications
- Experience working within soccer, sport, or officiating environments.
- Experience within the referee ecosystem as a referee, referee coach, assignor, assessor, administrator, or other leadership role is strongly preferred. Such experience provides valuable context for understanding the operational realities, governance, stakeholder relationships, and volunteer culture that shape referee development and enables more effective organizational leadership and decision making.
- Candidates without referee ecosystem experience should demonstrate a proven ability to quickly immerse themselves in complex stakeholder environments, earn credibility, and successfully lead organizational change.
- Experience within national governing bodies, membership organizations, or complex matrix organizations.
- Experience improving service delivery models, organizational effectiveness, or operational processes.
- Experience bringing new products, technology, or programs into large, distributed organizations.
- Experience driving adoption and behavioral change across diverse stakeholder groups.
- Experience partnering with Marketing & Communications to support organizational change and stakeholder engagement.
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
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Product Designer, Mobile
United States Soccer Federation
Atlanta, GA
Design
Manager
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
The Product Designer will own the design of U.S. Soccer's mobile application, the iOS and Android experience that connects members, fans, and participants to the game across the country. Reporting to the Director of Product, this individual will own the end-to-end mobile design experience and serve as the design lead for the app, setting up the bar for craft, usability, and brand expression on a platform that touches our community every day.
The ideal candidate is a hands-on designer with a deep understanding of native mobile design patterns, strong craft, and a genuine interest in the people behind the product. They will partner closely with product management, engineering, brand, and stakeholders across the Federation to define the mobile vision and ship experiences end to end, while helping evolve the mobile component of U.S. Soccer's broader design system.
Primary Responsibilities
- Own the design of U.S. Soccer's mobile application across iOS and Android, owning the experience from vision through launch and ongoing iteration
- Define the design direction for the app, including information architecture, core flows, navigation patterns, and visual language
- Translate complex requirements from across the Federation into clear, intuitive mobile experiences
- Apply native iOS and Android design patterns and platform conventions while maintaining a coherent U.S. Soccer brand experience across both platforms
- Conduct user research with members, fans, and Federation staff and translate findings into product decisions.
- Partner with product and engineering to define the mobile roadmap, prioritize tradeoffs, and shape what gets built
- Contribute to and extend the mobile app design system, ensuring consistency, accessibility, and scalability across iOS and Android
- Collaborate closely with mobile engineers throughout implementation, supporting design QA on real devices and balancing craft with delivery timelines
- Design for real-world conditions including variable connectivity, push notifications, and a wide range of device sizes
Requirements
Minimum Qualifications
- Bachelor's Degree in a relevant field of expertise, or equivalent professional experience
- 2+ years of professional product design experience, with a meaningful portion focused on shipping native mobile applications (iOS, Android, or both)
- A portfolio demonstrating strong visual design, interaction design, and end-to-end mobile product thinking
- Strong working knowledge of Apple Human Interface Guidelines and Material Design, and an understanding of when to follow platform conventions versus when to depart from them
- Proficiency in Figma, including building and maintaining mobile components, variants, and tokens, and creating prototypes that communicate motion and interaction
- Demonstrated ability to drive design work independently and lead the design direction of a product or major feature area
- General knowledge of soccer
- Capable of working in fast-paced and demanding environments
- Must be able to connect the "micro" details to the "macro" vision and mission
Desired Qualifications
- Experience as the lead or sole designer on a consumer-facing mobile app
- Background working with video-heavy content, real-time data, or content-rich feeds in a mobile context
- Demonstrated strategic hustle and work ethic with diversity of thought
- Familiarity with mobile accessibility standards (WCAG 2.1 AA, Voiceover, Talkback, Dynamic Type) and designing for low-bandwidth or older-device contexts
- Familiarity with WCAG 2.1 AA accessibility standards and designing for low-bandwidth or older-device contexts
- Demonstrated experience contributing to a mobile design system as a maintainer
- Comfort with motion design and prototyping tools beyond Figma (e.g., Principle, After Effects, or Lottie)
- Background in, and passion for, soccer, sports, or membership-based organizations.
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
Platform Manager- Salesforce
United States Soccer Federation
Atlanta, GA
Other
Manager
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
The U.S. Soccer Federation seeks a Salesforce Platform Manager to own project management and translate business requirements into epics and user stories. This role ensures that Salesforce becomes the trusted CRM platform for broad Federation use. The Manager must bring experience in philanthropy and CRM adoption for small-to-medium non-profit organizations, with an ability to scale to a national platform. The role requires balancing platform governance with business needs. This position reports to the Senior Salesforce Administrator.
Primary Responsibilities:
- Act as a product manager for Salesforce: manage the platform roadmap, prioritize enhancements, and oversee backlog grooming.
- Facilitate Agile ceremonies in JIRA including sprint planning, stand-ups, retrospectives, and reviews to ensure timely delivery of value.
- Translate diverse business requirements into epics, user stories, and acceptance criteria with clear definitions of success.
- Partner with advancement, finance, and program teams to understand business processes and optimize Salesforce to support holistic customer relationship management.
- Oversee end-to-end project management for Salesforce initiatives, including defining scope, setting timelines, coordinating cross-functional stakeholders, and ensuring on-time delivery aligned with business objectives
- Coordinate with Salesforce administrators, developers, and external partners/vendors to deliver platform solutions and integrations
- Develop and maintain governance processes for data integrity, user adoption, and change management.
- Serve as the bridge between technical teams and business stakeholders, ensuring platform solutions are user-centered and mission-driven.
Requirements
Minimum Qualifications
- 3+ years of professional experience managing Salesforce as a platform in a nonprofit or fundraising environment.
- Proven track record acting as a product owner/manager: backlog management, sprint planning, and Agile delivery
- Familiarity with fundraising operations, donor engagement, campaign tracking, and grant management processes
- Strong collaboration and relationship-building abilities across teams and functions
- General knowledge of soccer
- Capable of working in fast-paced and demanding environments
- Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook)
- Excellent written and verbal communication skills.
- Must be able to connect “micro” details to the “macro” vision and mission.
Desired Qualifications
- Demonstrated strategic hustle and work ethic with diversity of thought
- A background in, and passion for, soccer, sports and/or entertainment is preferred
- Ability to handle multiple projects, tasks, and priorities
- Bilingual (English and Spanish, preferred)
- Collaborative, team-player with a results-driven mindset
- Strong problem-solving capabilities to address and resolve issues that face a growing company
- Proven ability to set and deliver on clear, ambitious goals and to be accountable for results
- Creative thinker, self-starter with strong analytical skills
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
Program Manager, WNT
United States Soccer Federation
Atlanta, GA
Internship
Technology/IT
Other
Team Administration/Operations
Manager
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
U.S. Soccer Overview
The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.
Position Description
The WNT Program Manager serves as a strategic-administrative partner supporting execution of WNT Strategy and Goldprint for Winning through planning, coordination, and day-to-day alignment across all departments. The role ensures strong follow-through, clear communication, and consistent standards across people, processes, and projects, enabling WNT leadership to remain focused on high-impact priorities as the program builds toward World Cups and Olympics.
This is a senior program management role – not a purely administrative one – requiring independent judgement, strong soccer and organizational understanding, influence with senior stakeholders, and the ability to manage complexity across multiple workstreams while translating strategy into coordinated action across the WNT and Youth National Team ecosystem.
Primary Responsibilities
In Camp Roles and Responsibilities
- Operate with a high degree of autonomy while maintaining alignment with WNT leadership, WNT Operations, and Sporting Strategy.
- Embed female-specific best practices into planning, logistics, and communication.
- Advocate for athlete-centered and gender-informed operational standards.
- Measure and report on progress against strategic milestones.
- Identify operational inefficiencies and recommend process improvements.
- Flag misalignment, recommend prioritization changes, and escalate risks or resource constraints to the Program Director and relevant leadership.
- Ensure continuity and institutional knowledge across multi-year cycles.
- Assist with daily updates in the camp planning and information flow.
- Support the Program Director with the preparation and follow-up of all relevant meetings.
- Ensure key decisions, actions, and follow-ups from camp meetings are clearly captured and progressed.
- Support and reinforce the consistent application of female-specific standards, processes, and planning assumptions across WNT operations, escalating misalignment where required.
- Help maintain standards, consistency, and accountability across departments during camp.
- Support alignment between WNT and U23 (or other WYNT) camps during side-by-side camps.
- Enable WNT Leadership to stay focused on people, performance, and process rather than administrative load.
Off Camp Roles and Responsibilities
- Drive and support mid- and long-term planning aligned to the WNT Strategy and Goldprint for Winning.
- Contribute to major strategic initiatives including World Cups, Olympics, Legacy 2031, and broader WNT priorities.
- Work closely with the Sporting Strategy team to ensure alignment between WNT objectives and wider U.S. Soccer initiatives.
- Act as a strategic thought partner to the Program Director, helping prioritize high-impact, high-stakes decisions.
- Own and manage the WNT Project Planner (e.g., Airtable), ensuring end-to-end tracking of priorities, timelines, RACI, and delivery.
- Maintain oversight of cross-departmental workstreams to ensure alignment, prioritization, and progress.
- Provide progress updates to IRD and WNT staff, highlighting risks and dependencies.
- Drive clear actions, ownership, timelines, and follow-through from strategy and meetings.
- Support the cadence of out-of-camp and internal/external meetings by preparing agendas, briefing materials, and decision frameworks.
- Attend relevant US Soccer all-staff and all-sporting meetings and feed key insights back to WNT leadership.
- Support short-term planning and coordination for upcoming WNT camps.
- Organize and support pre- and post-camp club calls for WNT, U23, and other WYNT programs where relevant.
- Support ongoing alignment and integration between the WNT and U23/WYNT pathways.
- Maintain and oversee key documentation related to strategic planning, pathways, and department initiatives.
- Contribute to succession planning and organizational continuity by embedding repeatable systems, documentation, and processes.
- Support internal and external stakeholder mapping and coordination in collaboration with the Strategy department.
- Reduce administrative burden on senior leadership, enabling greater focus on strategy, relationships, and decision-making.
- Undertake a progressive and ongoing personal and professional developmental process attending and participating in house CPD sessions and external sessions.
- Undertake regular performance appraisals to review your personal development plan and on and off camp progress with WNT Leadership and line manager.
- Execute additional departmental and team tasks as requested by WNT Strategy Team.
Requirements
Minimum Qualifications
- Bachelor’s degree required; Master’s degree in Business, or a related field preferred.
- Demonstrated ability to manage complex projects, timelines, and stakeholders, translating strategy into execution.
- Strong organizational, communication, and follow-through skills in fast-paced, high-performance environments.
- Experience working in elite sport or high-performance settings, preferably within soccer.
- Strategic, detail-oriented, and proactive, with sound judgment and discretion.
- Comfortable operating across multiple departments and senior stakeholders.
- Must be able to connect “micro” details to the “macro” vision and mission.
- Experience with project management and collaboration tools (e.g., Microsoft Office, Airtable, Asana, Smartsheet, Notion or similar).
- Strong alignment with women’s sport and athlete-centered, female-specific performance environments.
- Able and willing to travel up to 50% and work non-traditional hours as required.
Desired Qualifications
- Strong passion for and understanding of women’s soccer.
- Strong understanding of elite football operations and camp environments, gained through professional experience.
- International soccer experience, including exposure to major tournaments, as a player and/or staff member.
- Strong soccer IQ, with understanding of competition calendars, camp demands, and international football environments.
- Experience working within U.S. Soccer, NWSL, USOPC, or comparable national governing bodies preferred.
- Background in sport strategy, performance operations, or high-performance program management.
- Experience working in women’s high-performance environments, ideally through a female-athlete lens.
- Demonstrated ability to operate as a strategic thought partner to senior leadership.
- Experience building and maintaining systems and processes that scale across multi-year cycles.
- Familiarity with project management and tracking systems.
- Bilingual (English/Spanish or other languages) a plus.
U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
